If you’re a permanent resident of Canada, your PR card is your proof of status. You need it when flying, taking a bus, train, or boat to return to Canada. But what happens if your card is lost or stolen while you’re outside Canada?
In that case, you’ll need a Permanent Resident Travel Document (PRTD). This guide explains what to do if you lose your card and how to return to Canada.
PR Card Lost Outside Canada
First things first—if your PR card is lost or stolen outside Canada, you must report it to Immigration, Refugees and Citizenship Canada (IRCC). They will deactivate the PR card to prevent any misuse.
You cannot return to Canada using commercial transportation without either your PR card or a valid PRTD.
Why You Need a PRTD
You can only apply for a new card if you’re physically in Canada. If you’re abroad, your only option is to apply for a PRTD.
A PRTD is a temporary travel document. It allows one-time entry into Canada when you don’t have your card.
Though you may request a multiple-entry PRTD, it’s rarely granted. You can try by including a detailed cover letter with your application.
Once back in Canada, apply for a new card immediately.
How to Apply for a PRTD
Here are the steps to apply for a PRTD if your PR card is missing:
- Get the application package – It includes the instruction guide (IMM 5529) and application form (IMM 5444).
- Use the checklist (IMM 5644) – Ensure all required documents are included.
- Fill out the forms – Online through the Permanent Residence Portal or on paper if needed.
- Pay the $50 fee – Keep your receipt and include it with your application.
- Submit your application – Online or through a Visa Application Centre.
Make sure to validate the IMM 5444 form before printing if you’re applying by paper.
Urgent Processing for a PRTD
Need to return to Canada quickly? You may be eligible for urgent processing if:
- You lost your PR card during a short trip abroad.
- You have a job opportunity or urgent work commitment.
- You or a family member is seriously ill.
- A family member passed away.
- You’re in a vulnerable or crisis situation.
To request urgent processing, include:
- A letter explaining your urgent need.
- Proof such as a doctor’s note, employer’s letter, or death certificate.
- Your itinerary and travel ticket.
- A receipt showing payment details.
Select “urgent” in the online Portal or write “Urgent” on the envelope for paper submissions.
What Happens After You Apply
Once IRCC receives your application:
- They check that your application is complete.
- They verify your card status and whether you’ve met your residency obligations.
If more information is needed, IRCC may request additional documents or schedule an interview. If approved, you’ll get instructions to submit your passport. You’ll then receive your passport back along with your PRTD.
If your PRTD is refused, IRCC will send a refusal letter and explain your appeal options.
Returning by Land Without a PR Card
If you’re driving back to Canada in a private vehicle, you don’t need a card or PRTD. But you do need other ID to prove your status.
Bring:
- A valid passport or travel document.
- Any Canadian ID showing permanent residency.
Be prepared to answer questions about your travel and card status.
What If You’re Still in Canada?
If your PR card was lost in Canada, it’s much easier. Just apply for a new card through the Permanent Residence Portal, or by paper if required.
Here’s how:
- Fill out the IMM 5444 form.
- Use the checklist IMM 5644 to gather all documents.
- Pay the $50 fee and upload the receipt.
- If available, include a police report for the lost PR card.
PR Card Delivery Rules
Once approved, your PR card will be mailed to your Canadian address. Keep in mind:
- PR cards cannot be sent to third parties.
- If you live in a rural area, a PO box is acceptable.
- If pickup is required, bring your passport and all original documents.
Final Thoughts on the PR Card and PRTD
Losing your PR card abroad is stressful, but the PRTD helps you return. Be proactive. Notify IRCC, gather your documents, and apply right away.
Once back in Canada, get a new PR card. It’s your official proof of status and essential for all future travel.
If you’re unsure or need help, consult an experienced immigration representative. They can guide you through the PR card or PRTD process.